Description: The Business Process Improvement Office (BPIO) has established a fellowship program to provide opportunity for professional experience in performance management, project management and process improvement for qualified candidates. Candidates awarded a fellow position will work with BPIO project managers to improve operations, perform analysis, document processes, develop the program office and conduct operational research.
A work plan will be provided for the fellow upon hire. The work plan will include responsibilities for specific projects developed by BPIO management. Examples of work plan items are listed, but not limited, to the points below:
The work plan will be accompanied by a performance evaluation document. From the point of hire, a direct supervisor will evaluate the fellow to determine impact on operations. The performance evaluation plan will be structured with key performance indicator criteria to quantify the level of impact. After the fellowship term, the direct supervisor (project manager) and the BPIO director will review the performance evaluation to determine a future relationship with the fellow. At this point, the fellow may request term extension.
Application Process: All application documents should be sent via email to the following address: [email protected]
A response to a candidate’s application can be expected within 5—10 business days. If the BPIO decides that a candidate is eligible based on their resume and cover letter, an interview will be scheduled.
What is Offered: the BPIO is offering a unique fellowship experience. The fellow will gain practical experience in business development, operations, analytics and project management. The fellow will interact with multiple divisions and functional groups and develop a diverse knowledge base related to municipal operations. At the end of the fellowship, the performance evaluation will be published with a list of accomplishments. The accomplishments will be verified and authorized by the program director. This verified experience can be useful for future employment.
Qualifications: the following list provides some background qualifications that the BPIO is searching for in a fellow: