DGS Vision Statement: The Department of General Services is committed to providing healthy work environments and safe, reliable vehicles for City employees by delivering high-quality and cost-effective support services to City agencies who serve Baltimore’s citizens and stakeholders.
DGS Mission Statement: The Department of General Services delivers cost-effective, high-quality, reliable and sustainable services by managing quality facilities, ensuring efficient fleet operations, and maintaining exemplary administrative customer service that supports Baltimore City agencies in the advancement of their goals.
We're the heartbeat of City Government. The Department of General Services is a government agency made up of more than 400 skilled employees with expertise in construction, building management and maintenance, fleet management, sustainability, and the management of Baltimore City-owned transportation and facility assets. We accomplish this through the following divisions:
- Human Resources
- Performance Management
- Change Management
- Business Process Improvement
- Information Technology
- Facilities Maintenance
- Fleet Management
- Capital Projects
The Department of General Services performs an array of functions with the goal of supporting the work and services of Baltimore City agencies. The sole purpose of our department's existence is to empower City agencies to serve Baltimore residents at the highest levels of customer service.