Facilities Maintenance

The Facilities Maintenance Division manages and maintains a diverse portfolio of city owned properties. The Division consists of over 100 quality staff members including engineers, superintendents, pipe fitters, electricians, mechanical and electrical technicians, and carpenters. Our staff provides around-the-clock construction, repair and maintenance of city facilities, fire stations, and libraries, etc. We also provide custodial staff and building security services for public buildings. Facilities Maintenance strives to improve operations and reduce expenditures by embracing preventative maintenance and proactive measures that will reduce reactive work.

The Archibus office provides a sustainable system which assists in our business processes along with providing accurate data to senior staff in order to make managerial decisions. We are effectively managing over 60,000 work orders that are routed through the Archibus system which consists of building information, maintenance costs and problem types that are associated with over 200 buildings. Overall our goal is to be in an alignment with our Department’s mission to maintain our data efficiently, provide an effective resource and red carpet customer service to our system users.

If you are a City employee and would like to place a work order, please contact your Service Request Liaison or email the Archibus Office directly here: http://facilities.baltimorecity.gov/archibus/login.axvw.

Contact the DGS Facility Maintenance Division

Terrel Chesson, Chief 

Facilities Maintenance Division 

200 North Holliday Street, Suite 700 

Baltimore, Maryland 21202 

(410) 396-3702 

[email protected]